Return Policy

Please make sure your quantities and selections are accurate before placing your order. To keep prices low at Contract Furnishings Mart, all sales are final and we do not accept courtesy returns. If material is damaged or the incorrect material was shipped, we do replace the affected product.

 

We don’t accept courtesy returns because we special order material specifically for your project.  Since we don’t inventory material and the products we sell are often bulky and heavy, the freight back to our supplier is often cost prohibitive to return the material.

IMPORTANT - Please Read

Installation constitutes acceptance.  Once a product is installed it cannot be exchanged or returned for any reason.  CFM is not responsible for product damage or defect or labor costs related to installation issues.  Claims for damage or shortages must be made upon receipt of product.  Thoroughly inspect all products at time of pick up for accuracy of quantity, size, color, dimensions prior to leaving the store.

Order Cancellations

You can cancel an order if the order has not yet been placed with our supplier. Please contact orders@cfmfloors.com as soon as possible if you need to cancel an order.

Image Disclaimer

Images and product samples are representative of a product’s potential characteristics. There is no guarantee that the sample product or images will 100% match the product received. Photographic color images may not be an exact product match. Buyer is to verify color, shade, caliber and texture with current samples.  We encourage you to visit one of our showrooms to see actual material in person.